Technical Support - Adolix Windows Mail Backup

We recommend you to see the "Frequently asked questions" below !

Frequently Asked Questions

  1. 1. Can I use this program on another type of Windows, other than Windows Vista?
  2. 2. On installation I receive this error message: "Adolix Windows Mail Backup requires Windows Vista to operate properly. Would you like to download and install an alternative solution, Adolix Email Backup (~1.6M), that is suited for your type of Windows?"
  3. 3. Can I backup my emails on a PC and restore them to another PC?

1. Can I use this program on another type of Windows, other than Windows Vista?

A: No, you cannot. Windows Mail was introduced by Microsoft with Vista. For other type of Windows, please use Adolix Email Backup.

2. On installation I receive this error message: "Adolix Windows Mail Backup requires Windows Vista to operate properly. Would you like to download and install an alternative solution, Adolix Email Backup (~1.6M), that is suited for your type of Windows?"

A: Please check the answer to the first question. If you answer "YES" to this question, the setup will install Adolix Email Backup and cancel the installation of Adolix Windows Mail Backup.

3. Can I backup my emails on a PC and restore them to another PC?

A: Yes you can. This can also be done for Explorer and Firefox favourites.

If these answers did not solve your problem or questions, don't hesitate to contact us. We usually answer within 24 hours. You are also welcome to send us all your opinions and suggestions about Adolix Outlook Express Backup.